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Pleasant Prairie Fire & Rescue Department
Frequently Asked Questions
OUR COMMUNITY-WIDE EMERGENCY NUMBER 9-1-1
Where does my 9-1-1 call get answered?
All 9-1-1 calls within Kenosha County are first answered at the Kenosha County Joint Services Dispatch Center located downtown within the City of Kenosha.
Why do the 9-1-1 calls get transferred to Pleasant Prairie?
After a 9-1-1 call is received within the Kenosha County Joint Services Dispatch Center, dispatchers determine from which community the 9-1-1 call is coming. When it is determined that the need is within the Village of Pleasant Prairie, the call is then transferred to the Pleasant Prairie Dispatch Center. Pleasant Prairie dispatchers then alert the most appropriate equipment and personnel for the specific emergency.
Why does the dispatcher keep me on the telephone for so long when I have an emergency?
During an emergency, while you are speaking with the dispatcher and requesting an emergency response, fractions of seconds may seem like hours. The dispatcher is charged with assuring they have the correct location and address where the help is needed before the dispatcher is able to send an emergency response.
Secondly, in the event of a medical emergency, the dispatcher follows a procedure called Emergency Medical Dispatching that assists the dispatcher in determining what the extent of medical emergency is and how many emergency units need to be dispatched, and then alerts the Emergency Medical Responders as to the type of medical problem they are responding to. In addition, the dispatcher is then able to offer critical emergency medical intervention via the telephone that may allow the caller to begin life saving measures before the arrival of professional responders.
I called for an ambulance, why did a fire engine get sent to my house?
Pleasant Prairie Fire & Rescue provides emergency medical care and service using personnel on both ambulances and fire engines. The ambulance is the most common vehicle dispatched to a medical emergency because it is staffed and equipped to treat many types of medical emergencies, as well as transport one or more patients to a Hospital Emergency Department when necessary. When the closest ambulance is not available, a fire engine is dispatched. Pleasant Prairie ambulances and fire engines are equipped with heart defibrillators and other basic life support equipment. In the event the fire engine arrives first, personnel can begin life saving techniques prior to the arrival of an ambulance.
Child Passenger Safety Program - Car Seat Installation
The Fire Department no longer performs car seat installation or checks for proper operation of car seats. Kenosha County does have a program for car seat installation. Please see the information listed below for location and telephone contact.
Child Passenger Safety Program
Kenosha County Division of Health
8600 Sheridan RD
Kenosha WI 53143-6515
Is burning outlawed?
No, but there are two significant changes to the ordinance.
1. Grass clippings, leaves and pine needles may no longer be burned.
2. Small recreational fires in fire pits no longer require a burning permit, provided the circumstances spelled out in the ordinance are met.
Do I need a burn permit to burn dried branches?
Yes, in order to burn yard waste, you will need a burn permit and circumstances spelled out in the ordinance must be met.
Can I burn yard waste in my fire pit and not get a permit?
No, only clean and dry wood may be burned in the fire pit.
Do I need to remove the leaves from branches before I burn them?
If the branches are dry enough to burn, then the leaves will have already fallen off. The intent of the ordinance is not to have a homeowner manually strip the leaves off branches prior to burning but for the branches to be dry enough to burn.
Why did you prohibit the burning of leaves?
The Village is in an EPA Non-Attainment Zone, and the burning of leaves, grass clippings and pine needles create unnecessary health risks and pollution. There are several other options for disposing of leaves including: composting on-site; taking leaves to the Village Compost Site; and participating in spring and/or fall leaf collection. The Village has added an extra round of leaf collection in both the spring and fall seasons and has extended hours at the Village Compost Site to accommodate disposal of leaves.